Knowledge Management Solution

Overview

eBORN’S KMS IS DESIGNED WITH KNOWLEDGE MANAGEMENT BEST PRACTICES IN MIND TO ENSURE THAT COMPANY KNOWLEDGE CAN BE ACCESSED QUICKLY AND EFFICIENTLY ACROSS ALL TOUCHPOINTS.

eBorn understands knowledge management (KM). We use SAP DMS combined with our consulting approach to help your organization implement, refine, or extend your KM capabilities and strategy, whether we’re implementing a single application that presents data and information to the right person at the right time, or performing a complete consolidation of knowledge resources into a framework that presents data to any qualified user to enable all of your organization’s decisions.

True knowledge management takes into account the people who will actually use it and contribute to its success. Successful organizations need innovative thinking and a proven process improvement methodology that leverages the human factors of learning, socialization, insight, understanding, and decision to create an effective KM environment.

Our approach encompasses:
The tools available to manipulate information for archiving, access, query, summarization, and extraction
The ability to view and integrate different data and information types to include structured and unstructured text, images, video/audio
The capability to share information throughout the organization
Leveraging the networks individuals create to gain better insight and make better decisions
The management of streams of data and information that may rapidly change in speed, quantity, quality, form, and content
A repository of knowledge that captures not only the results of analysis but the shared observations and conclusions all users
An assessment of your organization’s KM status to develop or enhance strategies for identifying technical and process solutions for knowledge sharing, collaboration, and process improvement

Benefits
• Faster decision cycles
• Improved performance
• Improved innovation and learning
• Locating and leveraging expertise
• Managing intellectual capital
• Improved customer service
• Faster delivery of products or services

Components of KMS
• Document Management Solution
• Cultural Transformation Process
• Integration across technologies

 

 

SAP is in our DNA

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